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UK Mail Express Delivery - UK Mainland Only (Excludes Saturdays)
We ship orders using a next working day courier service. We advise you by email on dispatch, meaning that it normally arrives the next day of leaving us. You will also receive from the Courier Company (UK Mail), a pre-delivery notification which enables you to track its status and progress.
* All deliveries require a signature upon receipt.

WE ONLY SHIP TO MAINLAND UK - Deliveries to Scottish Highlands have a different charge.
These areas carry an extra fuel surcharge and ferry costs where applicable, which is why the standard UK charges are different. You must choose Scottish Highlands if Your postcode is within one of the following: AB 31 to 56 - IV 1 to 63 - KW 1 to 14 - PA 20 to 49 - PH 4 to 50. Please Note: We DO NOT ship to Ireland this is because of the cost charged by couriers.
If you are not sure as to what to select at the checkout stage please contact us before placing your order.

Saturday Delivery UK Only
We are able to offer Saturday delivery for the UK only. If you require this service please select it from the drop down menu at the checkout stage.

Tracking Your Order
All deliveries are fully tracked right from the moment they leave us. You will receive an email confirming the delivery address from us and another from the courier company advising you of the tracking number and its status. It is important that we have a correct email address and telephone number (preferably a mobile) so we can communicate this to you. We respect your privacy and assure you that we NEVER share your information with anyone else.

Important Note: A signature is required upon receipt of the goods otherwise the package will not be left.
Should this happen you have one opportunity to re-arrange the delivery with the courier. Should you not contact us or the courier and the package is returned to us there will be a cost to you for re-delivering your order.

Care and Protection
We check every item before we send it to you. We also take great care in packing your product to ensure its safe arrival. Should a box be opened or badly damaged please contact us immediately and advise the courier likewise.
This is a condition put upon us by the Courier Company and PayPal.

Free Collection From Our Bristol Store
We offer a FREE option to collect your order from our Bristol Store. We notify you by email when it's ready for you to collect. You will need to bring a copy of the confirmation of your order that was sent to you, plus suitable I.D. such as a drivers license or passport.
Please Note: Certain products displayed on this website specify that they can only be collected from our store. This is due to either the rarity, size or high value of the item.

Delivery to Europe
We have now included the option to deliver to European Countries. Please view the map below for the countries where we deliver. Should you choose a country not on our list of countries you will be contacted by email and advised the extra cost, if we are able to deliver to the required destination.

A Final Tip
Check the different costs to deliver by using the drop down menu for delivery method at the checkout stage. On larger items UK Courier is cheaper than Royal Mail.

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Find Out About Delivery Charges
Question about Delivery? Want to talk to Someone? Please Call: 01179082308

Customers Please Note:
Shipping costs might seem high. This is due to the level of packaging required to safely send most items we sell. Charges are based on weight and size.

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